Legal
Refund Policy
Effective date: [date]
1. Free trial.
You won’t be charged during the [length]-day free trial. Cancel any time before it ends and you won’t be billed.
2. 14-day money-back guarantee.
If you purchase and aren’t satisfied, email [support email] within 14 days of purchase for a full refund.
3. After 14 days.
Purchases are non-refundable after the 14-day window, except where required by law or as provided under the Pass Promise.
4. Payment plans.
If you paid via [Affirm/Klarna] or an installment plan, refunds are handled [describe — typically reversed through the financing provider].
5. The Pass Promise.
The Pass Promise (Coaching members) is separate from this refund policy and has its own terms [link].
6. How to request.
Email [support email] with your name and order details. Approved refunds are processed within [X] business days to your original payment method.